So you’ve recently visited a doctor and the doctor has ordered medical imaging for you by filling out a requisition – paperwork requesting the specific exam and explaining why it’s needed. Now it’s time to book your appointment. To do this your doctor may:
Once you’ve connected with the imaging company, they will discuss with you your preferred location and timing for your exam. However, depending on their complexity, some medical imaging exams can be booked sooner than others.
Mayfair Diagnostics has 13 clinics offering variety of services across Calgary, as well as one each in Cochrane, Regina, and Saskatoon. We aim to provide a diverse range of convenient medical imaging services to the communities that we serve. However, there are a number of considerations that can complicate the availability of a particular exam requested by your doctor:
Taken individually, each of the above points can complicate scheduling of your exam. It can be even more complicated when all of the above points apply to a particular exam. Please note, any exam marked urgent or STAT by your doctor will be booked immediately.
You can visit a clinic in person to book your appointment, or you can contact the Mayfair Diagnostics Customer Contact Centre via the following options:
When Mayfair Diagnostics patient experience coordinators contact you to book a medical imaging exam we will, first of all, confirm with you the name of your referring doctor who ordered the exam. We will need to confirm some of your personal details to ensure they match what is on the requisition, but we will NOT ask for any financial information, and any personal details will be taken after we have confirmed your referring doctor with you.
Please note that X-ray services are walk-in only. Be sure to check our X-ray information page for a list of locations that offer these services, and their hours of operation.
When you are speaking with one of Mayfair’s patient experience coordinators, you will need to provide your patient information, your referring doctor’s information, exams ordered, relevant medical history and any other information your doctor has included on the requisition. You may also be asked about special considerations and other pertinent information related to the exam.
Once we have all the information we need, the booking coordinator can discuss with you available times and locations for your exams. They will then explain any preparation instructions, driving directions, parking information, etc.
If you have the option to email or fax your requisition prior to your appointment, that would be helpful or you can bring it with you to your appointment. Please note that for certain types of appointments, such as vascular ultrasound, MRI, CT, etc., we will need to have received your requisition from your referring doctor before we can book your appointment.
Mayfair Diagnostics offers email notifications and, if you provide your email address, we will send you an email confirmation of your appointment with a link to exam and clinic details, as well as a reminder email prior to your appointment.
For more information, please refer to our services page for a list of our services and the locations where they are offered.